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Our Policies

  1. INSURANCE

AYÅžENUR insures the equipment, ship and crew against fire, collision and other maritime accidents without imposing any liability on the LEASEE for any accident or loss. If, for any reason, AYÅžENUR has not carried out insurance transactions, all responsibility will belong to itself.

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2. ACCIDENTAL / DAMAGED / TOTAL DESTRUCTION

After delivery, the yacht undergoes a mechanical breakdown or fire, etc. in a way that the RENTER cannot use. If the situation exceeds 24 hours continuously, the payment corresponding to this period is returned to the TENANT by AYÅžENUR, regardless of the time of the trip. In this case, the TENANT has to cancel the contract or if the TENANT and AYÅžENUR mutually agree, AYÅžENUR has to allocate a suitable boat with the same standards and price.

 

3. COSTS

AYÅžENUR covers the crew's wages, tour start and end port expenses, cruise diesel, oil and utility water of the yacht. The passengers' liquor, beverage, catering, international departure and entry operations, intermediate port, private marina and port expenses in the Greek Islands are covered by the TENANT.

The yacht can only be used for touristic purposes. In case of seizure of the yacht as a result of non-compliance with laws and regulations, this contract will be canceled immediately, without prejudice to the rights acquired by the RENTER. Goods and substances that are prohibited to be transported and used according to Turkish laws are not allowed on the yacht. It is AYÅžENUR's responsibility to ensure that all legal documents of the yacht are complete and valid, that the legally required yacht personnel are employed and that the yacht is in operational condition throughout the rental period. AYÅžENUR undertakes to ensure that its personnel are cleanly dressed, the yacht is well-maintained, and that the toilets and cabins are cleaned every day, within the aforementioned periods.

 

4. CANCELLATION AND REFUND CONDITIONS

If the RENT wants to cancel the tour, our cancellation policy is as follows. From the tour date;

  • 25% of the Total Price for cancellations made for 90 days or more

  • 50% of the Total Price for cancellations made before 89 – 60 days

  • 75% of the Total Price for cancellations made 59 – 40 days before

  • 39 – 100% of the total amount for payments made for 0 days before

It is charged as a cancellation fee.

Since there is only one yacht for each yacht and it is difficult to sell the same dates close to the tour date, this cancellation policy is applied by all yacht owners and their agents.

Despite this, disease, disaster, war, etc. In such cases, a 100% refund can be made if the yacht owner's approval is obtained by negotiating with the owner of the chartered yacht in good faith. However, this decision is entirely at the discretion of the yacht owners.

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5. AUTHORITIES OF THE AGENCY WITH REGARD TO THE CREW

AYÅžENUR gives the necessary instructions to the ship's captain in line with the requests of the RENTER. Unless the captain decides a situation that will endanger the yacht, passengers and crew or hinder the return on the agreed date, he will act in accordance with the instructions of the RENTER.

 

6. FORCE MAJEURE

In case of legal force majeure (such as fire, natural disasters, war, rebellion, etc.), the period until the force majeure and its consequences are eliminated will be added to the periods in the provisions of this contract. If this period exceeds the rental price, the contract automatically terminates. AYÅžENUR has no responsibility in this case.

 

7. DISPUTE

If the suggestions of an arbitrator determined together, the problems arising from not complying with this contract do not yield results, they are resolved in Fethiye Courts.

 

8. ADDITIONAL TERMS

Food and beverages belong to the tenant. If the TENANT wishes, he can obtain all Alcoholic / Non-Alcoholic BEVERAGES from the yacht bar. Can pay in advance to the captain at the end of the tour

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